Transport services


Oftentimes disability and sickness can mean that transport, and specifically driving, can become an issue. But careful planning and understanding what is available can help ease this transition and solutions are readily available.

Here are some things to think about:

Where you live - 
  • How close are you to friends, family, doctors, shops and groups you belong to?
  • Will they still b easy to reach without a car?
  • Is your neighbourhood easy to walk around?
  • Are there good bus and taxi services available?
Activities and Leisure -
  • What essential activities - groceries, doctors visits and hospital appointments - will you need transport for?
  • What leisure activities - visiting friends, playing sport, volunteering, attending church or shows - will you need transport for?
Community transport -
  • What community transport - through charities, non-profits, groups and centres - are available?
Friends and neighbours -
  • Who else do you know that has stopped driving? 
  • Can you share taxis or lifts with friends?

Local options:

For those still mobile, walking and biking can be good ways to get fresh air, gentle exercise and achieve goals such as posting a letter or getting supplies from your local store. A mobility scooter could help you around your local area, and may help you achieve goals like visiting friends, attending groups, or getting your hair cut. Local bus services may be able to provide a solution for getting to your nearest centre where you can go to the post office, bank or hardware store.

Wider area options:

For things further afield, there are a number of public transport services and taxi services in every centre. I have compiled below both public and private services, as well as concession fares and accessibility information.

Public Transport

All major cities and smaller towns have a bus, ferry or train service run by their region's Council service.

Auckland

MAXX Auckland Transport (bus, train and ferry)

Accessibility
Auckland Council have provided an accessibility map of Auckland central to help its citizens with travel planning. This map shows where you can find wheelchair accessible toilets, ATM machines, alternate routes where there are steep streets, and locations of bus, ferry and train services amongst other things. This is a great resource to print out and put in your bag for when you are out and about. It is attached at the bottom of this page to download, view or print.

Most public transport operators in Auckland cater for those with disabilities. The best advice is to contact the operator providing your local service, using the below contact details, and check before you go that access wont be a problem.

Auckland Transport Operators

Buses
  • Waka Pacific/North Star/GO WEST/Metrolink - 09 373 9100     
  • Ritchies Transport
    • West Auckland:  09 833 6053      
    • North Shore: 09 415 9138      
  • Howick & Eastern Buses Ltd - 09 273 3660      
  • Birkenhead Transport - 09 483 9119      
  • Urban Express - 09 620 5490      
  • Waiheke Island Buses - 09 372 8823      
  • Tranzit - 09 275 6981      
Trains
  • Veolia Transport - 09 969 7777      
  • Tranz Scenic - Long distance trains - 0800 872467      
Ferries
  • Fullers Ferries - 09 367 9111      
  • 360 Discovery - 09 307 8005      
  • Pine Harbour Ferry - 09 536 4720      
  • West Harbour Ferry - 09 416 6344       
  • SeaLink - (Waiheke and Great Barrier Island car ferry) - 09 300 5900 or 0800 732 5465      

Service Dogs
All bus services, and train services, welcome passengers accompanied by service dogs or disability assist dogs.

Kneeling Buses 
Around half of Auckland buses have very low floors and the ability to lower the bus to curb level for ease of access; or have ramps fitted for wheelchair passengers to use. All new buses being introduced are bring fitted with these accessibility features, so that in the future all buses will cater to those with disabilities.

Services such as the 283 Hospitals bus, 380 Airporter, 007, Northern Express and all LINK Services are operated by Wheelchair Accessible Buses.

If you cannot get on a bus without the use of a ramp, or kneeling bus option, it is advisable to contact the bus operator the day before you travel and question which buses you can use.

Be advised that wheelchairs and some mobility scooters must must meet the following restrictions:
Maximum length: 1200mm
Maximum width: 700mm
Maximum weight: 240kg  (combined weight of wheelchair and user)

Most buses have an area that is designated for the elderly or those with access challenges. These can be found toward the front end of the bus, and your driver will be able to help directy you to these seats.

On-Request Audio and Braille
Some of the latest improvements introduced to the bus services are on-request audio announcements (by pushing the yellow button) and Braille signage at bus stops with Real Time signs. New signage is also being installed with larger icons and fonts for those with visual impairments.

Train Service
All train services are equipped with wheelchair ramps and wheelchairs may be carried at any time. Some types of small battery powered mobility scooters may also be carried in off-peak times, although you will need to contact the operator to see what times and routes this applies to. 
As with the bus service, mobility scooters and wheelchairs must meet the following criteria:
Maximum length: 1350mm
Maximum width: 650mm
Maximum weight: 200kg (combined weight of wheelchair and user)

When travelling by train, ask the on-board or platform staff to assist you with getting on and off the train using the ramps.

Ferries
Wheelchairs can be taken aboard most ferries, but again it is best to check with your local operator to confirm which routes and times these services are available. 

The on-board crew and ferry operators can assist you on and off the ferry and also while you are travelling if you need help. If you require this service, it is best to arrive ahead of time.

Concessionary Fares
Concessionary fares are available to passengers who hold one of the following photo ID cards:
  1. Auckland Transport Total Mobility ID card
  2. Royal New Zealand Foundation of the Blind  ID card
The concession allows these card holders to purchase a one way child fare (cash, stored value or 10-ride tickets) at any time. The ID card must be shown when the ticket is issued and when boarding the bus, train or ferry. This discount does not however apply to the Inner LINK, NITERIDER, Airbus Express buses and some ferry services.

Total Mobility Scheme
The Total Mobility scheme is provided to assist eligible people with impairments to access appropriate transport, and often at a reduced rate. It is provided in the form of subsidised door-to-door transport services wherever scheme transport providers, which are generally taxis, operate.

The eligibility assessment identifies whether a person has an impairment that prevents him/her undertaking any one or more of the following components of a journey unaccompanied, on a bus, train or ferry, in a safe and dignified manner:
  • Getting to the place from where the transport departs
  • Getting onto the transport
  • Riding securely
  • Getting off the transport
  • Getting to the final destination point
Registration is required to access this service. To view the guidelines, or for application details, contact the MAXX Contact Centre on 09 366 6400 for further information.

An audio version of the Total Mobility scheme, and the scheme's providers, is available from the Royal New Zealand Foundation of the Blind Telephone Information Service, which is for Royal New Zealand Foundation of the Blind members only.

For a list of Auckland's approved Total Mobility transport operators, please go to the bottom of this page and click on the "Auckland_Total Mobility around New Zealand" pdf.

Hamilton

Busit!


Total Mobility Scheme
The Total Mobility scheme is provided to assist eligible people with impairments to access appropriate transport, and often at a reduced rate of up to 50%. It is provided in the form of subsidised door-to-door transport services wherever scheme transport providers, which are generally taxis, operate.

In the Waikato region, there are schemes operating in Hamilton, Taupo and Tokoroa - 24 hours a day, seven days a week. Please note: Total Mobility hoist vans are not always available due to the driver's availability and their commitment to provide school services.

The eligibility assessment identifies whether a person has an impairment that prevents him/her undertaking any one or more of the following components of a journey unaccompanied, on a bus, train or ferry, in a safe and dignified manner:
  • Getting to the place from where the transport departs
  • Getting onto the transport
  • Riding securely
  • Getting off the transport
  • Getting to the final destination point
Registration is required to access this service. To view the guidelines, or for application details, contact ...................

An audio version of the Total Mobility scheme, and the scheme's providers, is available from the Royal New Zealand Foundation of the Blind Telephone Information Service, which is for Royal New Zealand Foundation of the Blind members only.

How do I know if I am eligible to join the scheme?

You will need to contact one of the Total Mobility agencies listed below and undergo an eligibility assessment to ensure you meet the present regional requirement. 

Taupo Total Mobility agencies
  1. Age Concern - 07 378 9712       
  2. Arthritis Foundation - 07 348 5121      
  3. CCS Disability Action - 07 5780063      
  4. Stroke Foundation - 07 3496022      
  5. IDEA Services - 07 378 1328       
  6. RNZ Foundation for the Blind - 07 5782376      
 
Hamilton Total Mobility agencies
  1. CCS Disability Action Organisation - 07 853 9761      
  2. LIFE Unlimited - 07 839 5506      
  3. Epilepsy Association - 07 838 1433      
  4. IDEA Services - 07 839 4802      
  5. Parkinsonism Society - 07 849 5281      
  6. RNZ Foundation for Blind - 07 839 2266      
  7. Stroke Foundation - 07 855 6440      
  8. MS Waikato Trust - 07 834 4740      
  9. Lifestyle Trust - 07 849 3606      
 
Tokoroa Total Mobility agencies
  1. South Waikato Pacific Islands Health Committee - 07 886 0010      

Approved taxi companies:

Hamilton
Hamilton Taxis - Phone 8477 477 or 0800 477 477      
Red Cabs - Phone 839 0500 or 0800 455 500      
Trikiso Buses Ltd - Phone 07 847 2203 (Hoist only)

Tokoroa
Tokoroa Taxicabs - Phone 886 4125

Taupo
Taupo Taxis - Phone 378 5100


Wellington

Metlink

Most Wellington buses, trains and ferries cater for people with disabilities or those with limited mobility.  

This international symbol indicates that the vehicle is accessible to everyone, regardless of their ability. Although many people with disabilities don’t use wheelchairs, the symbol is used to represent the general concept of accessibility.


Accessibility:-

Buses
Most Valley Flyer, GO Wellington, Mana Coach Services, Newlands Coach Service and Tranzit Coachlines buses are wheelchair-accessible. Mobility scooters are not allowed on buses.

The following bus routes are operated entirely with wheelchair accessible buses;
  • 21 Wrights Hill - Vogeltown
  • 24 Miramar Heights
  • 43 Khandallah - Strathmore
  • 44 Khandallah - Strathmore
  • 91 Airport Flyer
  • 110 Upper Hutt
  • 81,83,84,85 Eastbourne
  • 200 Masterton - Martinborough
  • 201 Masterton West
  • 202 Masterton South and East
  • 203 Masterton - Lansdowne Circuit
  • 204 Woodside Station - Greytown
  • 290 Otaki

Please note that wheelchairs must meet the following criteria to be taken onto these buses:
  • Wheelchairs up to 70cm wide and 90cm long can be carried on most services.
  • The minimum space available for the wheelchair is 70cm by 120cm.
  • The combined weight of a self-propelled wheelchair and its user must not exceed 200kgs. For powered wheelchairs it must not exceed 250kgs.

Kneeling buses
Valley Flyer, GO Wellington, Mana Coach Services, Newlands Coach Service, Uzabus Fleet and Tranzit Coachlines have kneeling buses, which can lower the bus to curb level for ease of access, however they are not yet route specific. 

All of the major bus operators in the greater Wellington region have some wheelchair accessible buses which use wheelchair-accessible ramps. 

In either instance, it is advisable to contact your local operator prior to travel and confirm which buses on which routes can provide these services for you so you can plan ahead.

Trains
At present, every second carriage of each Matangi train has a low floor area. In this area there is no step at the door, and the area is designed especially to accommodate wheelchairs and mobility scooters. There are also designated wheelchair ramps and securing belts. 

Ganz Mavag and Wairarapa trains are fitted with wheelchair ramps or hoists and have designated wheelchair/mobility scooter areas with securing belts. 

All wheelchairs/mobility scooters can be carried so long as they meet the following criteria:
  • Wheelchairs/mobility scooters up to 65cm wide and 112cm long;
  • Mobility scooters will not be accepted on any services during the peak hours of 6.30am to 9.00am or 3.30pm to 6.30pm, Monday to Friday inclusive.
  • Wheelchairs/mobility scooters must be able to turn within a 95cm radius.
  • The collective weight of the wheelchair/mobility scooter,passenger and helper must not exceed 300kg when using the ramp. 
  • Wheelchairs/mobility scooters must be in a safe and good working condition. 
  • Luggage and bags must not be attached to the wheelchair/mobility scooter, especially when using the ramp. 
  • Wheelchair/mobility scooter users must provide their own helper if manual lifting and heavy handling of the wheelchair/mobility scooters is required. Train staff will not operate mobility scooters.
  • If you wish to use a folding wheelchair you must be accompanied by enough helpers to allow you to travel safely, including getting onto the trains, changing trains where necessary and leaving the train at your destination. Your helper(s) must store the folded wheelchair if necessary.
  • Wheelchairs/mobility scooters must be secured in the allocated space using the restraints with wheelchair brakes applied. In the case of powered aids, the power is to be switched off.

Access to train services is affected by three considerations:
  • Access from the street to station platforms.
  • Access from the platform to/from the train i.e. ramp or hoist access.
  • Space and availability on the train i.e. designated space with restrains.
Unfortunately some of the stations have steep ramps or large gaps between the platform and train. The stations that are inaccessible by ramp are Crofton Downs, Awarua Street, Box Hill, Takapu Road and Kaiwharawhara Stations. 

The train fleet consists of a variety of train types, with some more accessible to people using wheelchairs and mobility scooters than others. It is best to contact the provider directly and make sure that the service you wish to use, is accessible.

Harbour Ferry
The Wellington Harbour Ferry service has limited capability for wheelchair access. Motorised wheelchairs in particular are very difficult as crew have to lift them on board. In most cases top deck access is available as the wheelchair can be wheeled or lifted up the gangway and this allows disembarkation from the top deck on outlying wharves. The crew will make every effort to ensure wheelchair users can come on board. 

Visual impairments
On the Route 91 Airport Flyer buses and Matangi trains the visually impaired can listen for the audio announcements for the next bus stop.

Train stations that have been upgraded to allow for the arrival of the Matangi trains have tactile indicators along the platform.

Hearing impairments
For those who are hearing impaired, Route 91 Airport Flyer and Matangi trains have visual announcements of the next stop on a display at the front of the bus/train.

Hearing loops are available on Wairarapa, Matangi and SE trains in the designated area for wheelchairs and mobility scooters.

Priority seating
Priority seating for seniors, young children and people with mobility problems is available on Metlink trains and buses. They usually consist of four seats facing each other, with a flat walkway, close to the doors. Despite the name, unfortunately these seats are not officially reserved, so if the service is full, they may not in fact be available. If travelling outside of peak times, the driver will be able to direct or help you to these seats.

Total Mobilty
If you are unable to use buses and trains because of a permanent disability, you may be able to join the Total Mobility scheme which provides subsidised taxi travel.

Greater Wellington is currently rolling out a new electronic system using electronic photo identification cards. From 1 September 2010 all Greater Wellington Total Mobility users must have a Total Mobility photo identification card to receive the discounted fare.

For more information about Total Mobility, contact:
  • Metlink on 0800 801 700 or 04 830 4256; or
  • Greater Wellington Total Mobility team
    • Phone - 04 802 0354      
    • Freephone - 0800 801 700      
    • Email - info@metlink.org.nz

Free Mobility Scooter Hire
City Mobility is a Wellington City Council and TSB Bank project providing free mobility scooters to help people get around and enjoy Wellington city. The scooters are safe and easy to use and you will be shown how to use them by the trained staff. The scooters are available to anyone aged 18 years or over who has limited mobility, from wheelchair users to the elderly. You're even eligible with a broken leg.

Scooter hire is free but you will be asked to leave a security item such as a credit card or car keys to ensure the scooter is returned. Scooters can be booked for up to 4 hours at a time. 

To make a booking, use one of the two contact methods shown below and leave your name, contact details, the date, time and location you would like to book your scooter for.

Phone - 04 499 4444      
Email - info@wcc.govt.nz

Scooters can be found at the following locations -

City:
Freyberg Pool, 139 Oriental Parade
Wellington City Council, 101 Wakefield Street
Fergs Kayaks, Shed 6, Queens Wharf
Wellington Cable Car, 292 Lambton Quay
 
Suburbs:
Karori Community Centre, 7 Beauchamp Street, Karori
Kilbirnie Library, 101 Kilbirnie Crescent, Kilbirnie


Scooters from the venues below are available only for use within the premises:

Te Papa, Cable Street
Wellington Botanic Garden, Begonia House
Zealandia, Waiapu Road, Karori
  





Christchurch/Timaru

Metro

Unfortunately the Metro site offers little information on what assistance is available for disabled or challenged persons.

Their contact details however are listed below and you could call them and ask what help they offer.

Christchurch - phone 03 66 88 55
Timaru - phone 06 88 55 44
Monday to Saturday 7.00 am to 9.00 pm and Sunday 9.00 am to 7.00 pm 

By email - metroinfo@ecan.govt.nz



Dunedin

Citibus

Accessibility
Nearly all routes run a full compliment of wheelchair accessible buses, with the exception of Normanby – St Clair, and Halfway Bush – Brockville – St Kilda, where there is a mix of accessible and non-accessible buses. You can call 03 477 5577 (Option 2) to find out if a bus leaving at a particular time on these routes is a ‘Low Floor’ bus and therefore wheelchair accessible.

Almost all of the PT Citibus fleet can ‘kneel’, allowing the bus to lower to the level of the curb, which makes stepping onto the bus much easier.

Assistance dogs
PT Citibus welcomes all assistance dogs, including guide dogs, hearing dogs, mental health companion dogs and seizure-alert dogs (provided they are clearly identifiable as such). There is no limit on the number of assistance dogs allowed to travel on urban services at any one time as long as there is space and the dogs do not block the aisle.





National Travel Assistance (NTA) Policy

NTA helps with travel costs for people who need to travel often or for long distances to get to Specialist health or disability services.

To receive this service, you need to have been referred by your Specialist to see another Specialist, or to receive Specialist services. Both Specialists must be part of a government funded (not private business) service.

Phone - 09 486 8900 or 0800 281 222
Email - nta@waitematadhb.govt.nz

Disability Allowance Assistance for travel to medical appointments
The Disability Allowance is for people who have a disability and need help with ongoing medical care and need regular visits to the doctor or hospital and that involve travel. To apply for this allowance discuss with a case worker at WINZ regarding your eligibility.
To qualify you must:
have a disability that is likely to last at least 6 months and
need ongoing assistance or medical care
be a NZ citizen or permanent resident and generally be ordinarily resident in NZ.
To find out about the allowance phone:             0800 559 009       from 7.00am to 6.00pm, Monday to Friday, and Saturday, 8.00am - 1.00pm, or contact a case worker at your nearest service centre.


Discounted Health Shuttles & Volunteer Drivers

Services By Region



Northland

Northland DHB Bus Service
Weekday Bus Service between Kaitaia and Whangarei Hospitals.
  • No charge for those with public hospital appointments, or their carers.
  • $20 each way for private healthcare appointments and visitors to Whangarei Hospital
  • $10 each way for children under 10. Children under 5 are free.
You must book in advance as the driver only stops where indicated on his passenger list. To reserve a seat contact one of the following numbers:

Bay of Islands Hospital Telephonist - 09 404 0280      
Kaeo Hospital Health Centre Clerk - 09 405 0541      
Whangarei Hospital Admissions - 09 430 4101 ext 7263
Kaitaia Hospital Telephonist - 09 408 9180      


St John Health Shuttles
If you are not well or you have health or mobility problems that make it difficult for you to get to your medical appointment, St John can take you for treatment or to visit a specialist or hospital for minor day surgery in their fully equipped Health Shuttle.

When your appointment is over, they will be there to pick you up and transport you home again. All they ask in return is that you make a donation to help cover the costs of running the Health Shuttle.

St John Health Shuttles run Monday to Friday (except public holidays). To find out if a St John Health Shuttle is available in your area, or to book a journey:

Phone - 0800 000 606       
Email - enquiries@stjohn.org.nz 
Website - www.stjohn.org.nz

Auckland

Waitemata Community to Hospital Shuttle Service
Who is it for?
Any person, and their carer, who resides in Rodney, Hibiscus Coast, West Auckland or North Shore who is attending outpatient appointments at North Shore, Waitakere, Greenlane Clinical Centre or Hibiscus Coast Community Health Centre is eligible for this service.

Where is the service available?
  • Wellsford, Warkworth, Snells Beach, Hibiscus Coast
  • Helensville
  • West Auckland
  • North Shore Hospital
You can board the shuttle at any point along these main routes. Home pick ups may be possible on request.

Bookings at least two days in advance are essential as the shuttle service is on demand, and does not have a set timetable.

How much does it cost? (Note: Children under 5 are free)
  • West Auckland to: Auckland Hospital, North Shore Hospital or Greenlane Clinical Centre - $5 each way
  • Rodney/Hibiscus Coast to: North Shore Hospital - Return fare only of $20
  • North Shore Hospital to: Auckland Hospital or Greenlane Clinical Centre - Return fare only of $10
Phone 0800 809 342 or 09 426 0918

St John Health Shuttle

Transport for Waitakere City residents to and from appointments with family doctors, specialists, minor day surgery or Waitakere Hospital outpatient clinics.

Operates between 9:30 and 2pm, Monday to Friday. Bookings are essential at least 24 hours in advance. A donation is appreciated towards this service but no fixed cost applies.

Phone - 0800 000 606


Counties Manukau DHB Free patient bus

Free Patient Bus services for the Manukau Superclinic and the Maukau Surgery Centre.

There are two hourly bus loops operating.

  1. Superclinic - Otara - Mangere - Middlemore - Superclinic
  2. Superclinic - Manurewa - Papakura -Takanini - Clendon - Superclinic

The timetables, and bus stops, for both the free bus services can be found at the bottom of this page.

Phone - 09 277 1660      


Manukau East Patient Transport Service

Fare paying Shuttle Buses for Manukau's Eastern suburbs residents. Open to all of the community and is a very cost-effective way to travel to Middlemore Hospital and the Manukau SuperClinic. This is a door-to-door shuttle bus service. Patients and a person accompanying the patient may use the bus.

Total fare for return trip: 

  • $10 for patients with a Community Services Card
  • $10 for one accompanying adult
  • $20 for patients without a Community Services Card
  • Free to patients under 18 years 
  • Free for up to two children under 14 years accompanying an adult patient.

Phone - 0800 637 284 

Website - www.mecoss.org.nz


 

Coromandel 

The Hauraki, Thames, Coromandel Community Services Quality Group has complied a very comprehensive document detailing transport options available for the following towns:

Coromandel
Whitianga
Tairua
Paeroa
Ngatea/Plains
Whangamata
Waihi
Thames
This document is available to download: Transport Options. If for any reason you cannot access it online call our Webhealth Team on             0800 932 432       and we will assist you.


St John Health Shuttles
If you are not well or you have health or mobility problems that make it difficult for you to get to your medical appointment, St John can take you for treatment or to visit a specialist or hospital for minor day surgery in their fully equipped Health Shuttle.

When your appointment is over, they will be there to pick you up and transport you home again. All they ask in return is that you make a donation to help cover the costs of running the Health Shuttle.

St John Health Shuttles run Monday to Friday (except public holidays). To find out if a St John Health Shuttle is available in your area, or to book a journey

Phone             0800 000 606       
Email enquiries@stjohn.org.nz 
http://www.stjohn.org.nz/


Waikato 

East Bay Connection Ltd
If you need transport to a hospital or service of any kind please contact us and if we can't take care of it we'll try to find a way to assist you. We will talk to your doctor or whoever we need to, to sort this out. Quite often you find your way to hospital but then need a ride home - call us. We operate a scheduled week day service for patients, caregivers and visitors from Rotorua, Tokoroa, Putaruru and Tirau regions to Waikato Hospital & other health providers. This service is free of charge to persons who qualify for subsidised transport.

Phone - 027 643 3448
Email - jj_@xtra.co.nz  

King Country Hospital Bus
Hospital bus operating Monday to Friday which leaves Taumarunui Hospital and the Information Centre at 7.45am, arriving at Waikato Hospital at 10.30am. The bus departs Waikato Hospital again at 4pm, (you must be at the stop 15 minutes prior) returning to Taumarunui at approximately 6.15pm-6.30pm. This bus also services Te Kuiti. 
To book, contact the Taumarunui Hospital Reception on 07 896 0020 

Te Kuiti Citizens Advice Bureau
The Te Kuiti Citizens Advice Bureau can assist you to access transport to and from medical appointments in Te Kuiti, Hamilton, Rotorua. Charges range from $7 - $75 depending on the distance travelled. 
Phone - 07 878 7636 or 0800 367 222      
Email - cab.tekuiti@xtra.co.nz

St John Health Shuttles
If you are not well or you have health or mobility problems that make it difficult for you to get to your medical appointment, St John can take you for treatment or to visit a specialist or hospital for minor day surgery in their fully equipped Health Shuttle.

When your appointment is over, they will be there to pick you up and transport you home again. All they ask in return is that you make a donation to help cover the costs of running the Health Shuttle.

St John Health Shuttles run Monday to Friday (except public holidays). To find out if a St John Health Shuttle is available in your area, or to book a journey

Phone - 0800 000 606       
Email enquiries@stjohn.org.nz 
http://www.stjohn.org.nz/

Bay of Plenty

Whakatane Hospital Transport Service

Whakatane Hospital provides a hospital transport service for inpatients either by Ambulance or car for transport to tertiary hospitals and back from Whakatane hospital. There is no charge to patients for this service.

Duty manager Phone - 07 306 0999   


St John Health Shuttles

If you are not well or you have health or mobility problems that make it difficult for you to get to your medical appointment, St John can take you for treatment or to visit a specialist or hospital for minor day surgery in their fully equipped Health Shuttle.

When your appointment is over, they will be there to pick you up and transport you home again. All they ask in return is that you make a donation to help cover the costs of running the Health Shuttle.

St John Health Shuttles run Monday to Friday (except public holidays). To find out if a St John Health Shuttle is available in your area, or to book a journey

Phone - 0800 000 606       

Email enquiries@stjohn.org.nz 

http://www.stjohn.org.nz/


Lakes DHB uses the St John Health Shuttle for patient transport requirements.


East Coast


Central Plateau


Taranaki

taranaki dhb shuttle - google

Wanganui

Freedom Mobility, Palmerston North
Transport for disabled people; wheelchair accessible. 
Operates on demand but must be pre-booked. 
For bookings and further information contact Andy & Lyn Clegg - phone 0800 749 742

Levin Community Bus
Transport option for the elderly, both via rest homes and door-to-door service, 7 days per week. 
Shopper Bus on Tuesday and Friday. 
Hospital Bus to Palmerston North hospital and rest homes on Thursday leaving 12.30pm returning about 3.30pm. 
Salvation Army Lunch Bus on Wednesday. 
Contact CAB Levin - phone 06 368 9521 
For further information contact Alex Fetcher on 06 368 4726

Levin Volunteer Drivers
Drivers available to transport people to Palmerston North and Wellington for appointments.
Contact CAB Levin - phone 06 368 9521 for bookings.


Horowhenua Community Health shuttle
This service operates six days per week from Levin Health Centre to Palmerston North Hospital.  The fee is by donation. Bookings are desirable.
Phone - 06 368 5519 or 027 445 4848      

Hawkes Bay


Wairarapa


Wellington

Kapiti Community & Health Transport Service to Hospital
Phone - 04 298 4316      

The Red Cross is now operating a Monday to Friday Door to Door transport Service for eligible Kapiti residents to get to outpatient appointments at Kenepuru Hospital and Wellington Regional Hospital.  This service is working in collaboration with Kapiti Carers who also provide transport to hospital services. Kapiti people are advised to request their appointments be between 10am and 3pm. 

The service is for Kapiti people who, due to lack of financial resources, an inability to use public transport or, having no support people/family able to assist them with private transport and/or find it difficult to arrange or pay for transport to hospital appointments. Community Services Card or Super Gold Card holders are eligible. Otaki residents may use the service if they can arrange transport to and from Waikanae. 

The transport service is for people of all ages who are more mobile, are independent and meet the eligibility criteria. Bookings must be made at least 24 hours in advance but people should book the Kapiti shuttle van as soon as they receive their hospital appointment. 

Phone Deanne - 04 298 4316

 
Kapiti Carers
Kapiti Carers have volunteer drivers who provide transport especially for older people that need support and assistance. A donation of $20.00 (Kenepuru Hospital) and $40.00 (Wellington Regional Hospital) is appreciated.  

Phone - 04 902 2839  Paraparaumu
Phone - 04 293 6349  Waikanae

Capital & Coast District Health Board Shuttle
Free CCDHB shuttle service from Kenepuru Hospital to Wellington Regional Hospital for patients, caregivers and visitors. The shuttle service departs hourly Monday to Friday 7am to 6pm.  Bookings are required up to one hour before travel, seats are limited.  Shuttle vans are not wheelchair accessible if one is required ring 24 hours in advance and discuss when booking.  
Phone - 04 385 5999, Ext 7088  
Website - www.ccdhb.org.nz/patient/shuttle.htm


Alverno Retreat Trust - Use of van
Alverno Retreat Trust provides a van with a wheelchair hoist for family to use. The van can transport 3 passengers. A donation is required.  
Phone - 04 293 3203      

Transit Care Ambulance 
Transit Care provides pre-arranged private ambulance transport for non-ambulatory patients in the Wellington region.  This is a user pays service available 24/7. 
Phone - 0508 633 427      
Otaki RSA - Use of Coach
Otaki RSA coach is available to all financial members.
Phone Tony King - 06 364 6221       

Grey Power Otaki
Grey Power provides volunteer drivers for Otaki members.  
Phone Jim Smith - 06 364 6670      

Te Runanga o Raukawa
Te Runanga o Raukawa provides transport for registered iwi and whanau. 
Phone Wene Bevan - 06 364 0227 or 027 233 7746      

Otaki Arthritis and Stroke
The Support Group provides volunteer drivers for their members, a wheelchair can be provided.
Phone Gloria Simpson - 06 364 6883 or 021 061 5208      

Otaki Information Centre - Booking assistance service
Otaki Information Centre arranges bookings for commercial transport services including rail and buses.  
Phone - 06 364 7620      

Nelson



Marlborough



West Coast



Canterbury

Blue Star taxis
Blue Star taxis are now operating five wheelchair vans in Invercargill. Whenever possible please book in advance for this service as this helps not only to plan their day, but also ensures people arrive at appointments on time.
From early December all Blue Star taxis will be fitted with EFTPOS machines.
Phone - 03 217 7777 

South Canterbury DHB
Do not have a shuttle service


Otago



Fiordland



Southland

Southland DHB
A courtesy van is available to take patients to and from appointments at Southland Hospital. This service is run by the Disability Resource Centre Southland.

Contact Disability Resource Centre Southland
Phone             03 214 5000      
Freephone             0800 100 531      
Email trudy@drcsouth.co.nz
www.drcsouth.co.nz


Stewart Island







Private Car & Accessible Car services 

Driving Miss Daisy

Driving Miss Daisy is a safe, friendly and reliable companion driving service. We collect you, drive you to your destination and provide whatever help is needed before delivering you safely home.

We are regularly used for:
  • Medical appointments
  • Personal Grooming appointments
  • social engagements
  • grocery and shopping trips
  • scenic drives
  • airport departures and pick ups
Who uses Driving Miss Daisy?
  • Senior citizens who want to maintain their independence
  • parents who require help delivering children to after school activities
  • organisations who need to deliver people to and from appointments
  • people who don't drive
For bookings and further information on this service:
Phone - 0800 948 432

Franchises are located in the following areas:
Auckland, Cambridge, Hawke's Bay, Manawatu, Wairarapa, New Plymouth, Wellington, Nelson, Christchurch, Timaru.


RE-LI-ON-US Mobility Services 

Providing wheelchair and non wheelchair accessible transport services across the Auckland region. All our vehicles meet NZ safety standards and are constantly being upgraded with the latest technology, security and safety equipment. Our drivers are professionally trained so have a full understanding of how to manage the needs of disabled persons.

Assisting customers to and from:
  • Medical appointments
  • Physiotherapy
  • Rehabilitation centres
  • RSA
  • Employment
  • ACC
  • Income Support/WINZ
  • Church
  • Weddings

Transport for:
  • Wheelchair
  • Electric Wheelchair
  • Ride on scooter
  • Hospital transfer
  • Able bodied persons
  • Groups - each vehicle can carry up to 11 people, however large groups must book in advance

Parcel delivery service - we can deliver parcels for you to specified destinations.
Prescriptions Service - We can come to your house and pick up your prescription and have it filled and delivered back to you.

We are an ACC approved provider.

Phone - 0800 025 999 or 09 278 5999
Email - relionus@xtra.co.nz


SuperCare4U.com

SuperCare4U is a Total Mobility Passenger Transport system which specialises in shared ride transport for the aged, infirm and those without vehicles. 

Features:
  • All vehicles are fitted with wheelchair hoists.
  • All staff hold current Medical First Aid certificates and are proficient in CPR
  • Door to door, pick up and drop off service
  • Operates 7 days per week, 365 days per year
  • Can pick up shopping or prescriptions and deliver to your house for a set fee
  • Offer a freight and parcel service for general distribution
Transport services:
  • shopping 
  • employment 
  • airport transfers
  • medical appointments
  • entertainment
  • tours and sightseeing
  • church
  • education
  • non medical emergency
  • rehabilitation
  • culture
  • prescription/medical equipment deliveries
  • group transport
  • house/flat relocation

Phone - 09 630 2060
Email - info@supercare4u.com



Ċ
Kate Johns,
Aug 1, 2012, 6:25 PM
Ċ
Kate Johns,
Aug 1, 2012, 6:25 PM
Ċ
Kate Johns,
Jul 30, 2012, 6:36 PM
Ċ
Kate Johns,
Jul 30, 2012, 6:36 PM
Ċ
Kate Johns,
Jul 30, 2012, 5:42 PM
Ċ
Kate Johns,
Jul 30, 2012, 8:14 PM
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Kate Johns,
Jul 30, 2012, 6:38 PM
Ċ
Kate Johns,
Jul 30, 2012, 6:37 PM
Ċ
Kate Johns,
Jul 30, 2012, 8:14 PM
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