Personal Care Services


Our skilled team of nurses and support workers provides a range of services to help you live independently in your community. Whether you require nursing, personal care, or even some help around the house, Access is dedicated to giving you the care and support you need.

Aged & Disability Support - 
Clinical and social assessment with task-based, goal-based and restorative models of care aimed at helping you to maintain your independence, both in your home and in your community.

Rehabilitation & Injury Related Services - 
Clinical and social assessment, with complex, non-complex and goal-based care and support aimed at helping you to improve and restore normal function, be as independent as possible and achieve your goals.

Long-term Condition Management - 
Clinical and social assessment with qualified care and support aimed at maximising your independence and helping you to cope with your condition. This involves informing and empowering you to live as safely and fully as possible.

Clinical & Recovery Services - 
Specialised and personalised clinical care and support provided by qualified staff including nurses, physiotherapists, social workers and other allied health professionals. This includes post-hospital support and palliative care.

In-home Respite Care - 
Both everyday and crisis respite care and support to maintain safety and provide primary carers with a much-needed break.

Restorative & Goals-Based Support - 
Specialised services that support people to live their lives to the fullest, by helping them to identify their goals and be as functional and independent as possible.

Hospital and Home support staff - 
A comprehensive range of nursing and staffing services to ensure that recipient organisations always receive the flexible and safe support they need.

Enhanced Specialised Youth Care

Individualised Funding

Phone - 0800 AT HOME  (0800 284 663)
Email -

At Home Care Ltd

At Home Care is a Local online community directory of information, services and products for older people. At Home Care Ltd is a comprehensive local community directory resource providing information on servcies, product information and relevant other information for older people in the Horowhenua, wider Tauranga and Taranaki regions for older people, their families and allied organisations


Bupa Care

Care Group

Care Group Limited was established in 2003 and are a leading provider of home based support services, successfully building a reputation for providing professional care services to New Zealanders.
Our focus is on providing a broad range of services to our clients, from light house keeping, shopping, errands, meals and companionship, through to higher level support which includes post operative care, palliative care and a comprehensive range of personal care services.

  • Home Care
  • Child Care
  • Disability
  • Manaaki

Phone: 0800 111 078
Phone (09) 304 0315

Capital & Coast District Health Board- DHB-Funded Home-Based Healthcare and Support

If a person needs some additional support in the home, Capital & Coast District Health Board has a service that can help. We can provide support ranging from a small amount of housework or assistance with things like doing the shopping or lifting heavy items, right through to providing long-term care including daily healthcare and home assistance.

  • Community allied health services
  • Community rehabilitation services
  • District nursing services
  • Home based services, including home help and personal care assistance
  • Residential care
  • Respite care

If you need rehabilitation services as a result of long term impairment, and are aged 16 to 55 years – you will be referred to Capital Coast Rehab
Phone: 04 3855 909

Capital and Coast District Health Boa
Phone (Including after hours): 0800 282 200 or (04) 238 2020

Drake Medox

Drake Medox 
has an extensive pool of qualified Registered Nurses, Enrolled Nurses, Nurse Aides and Home Care Assistants available for temporary, contract or permanent positions. Our staff are ready to fulfil your requirements at a moment's notice. 

All our nurses are thoroughly screened, interviewed and police and reference checked. All qualifications and experience are verified and we guarantee Practising Certificates annually.

We offer a wide range of services for all levels of care. Whether you require 24 hour specialist nursing care for complex medical needs such as spinal injuries through to personal cares or domestic assistance including aid with housekeeping, cooking and shopping and companionship for outings. Drake Medox provides a flexible and individual service that encourages each client to participate fully in their program. We work closely with you, the client and your family to develop a needs-specific care plan. 

Drake Medox offers a comprehensive service 24 hours a day, 7 days a week. Whenever you call, an experienced Consultant will be available to assist you with any query that you may have. 

Phone - (09)573 0595 or (09)573 0463
E-mail -, or

DRC Southland

disAbilities Resource Centre Southland.

We are the only full service disability support organisation in Southland. We assist with in-home personal care and housework, disability information and equipment, leisure and recreation needs, and transport options.

Our shop at disAbilities Resource Centre Southland stocks a large range of disability equipment to make every day activities  easier. 

Personal Care is assistance that can cover bathing and grooming, toileting, dressing/undressing, eating, medication reminders and keeping you safe and well at home.

Home Help is the housekeeping around your home including meal preparation, laundry and cleaning.

Phone: 03 214 5000
Free phone: 0800 100 531

Geneva Health Care

We believe in the provision of services, staff and home based care that promotes independence and well-being in a holistic, inclusive and respectful way, whilst meeting the specific need of our clients.

  • Home Support
  • Childcare
  • Maternity Care
  • Aged Care
  • Disability Support
  • Palliative Care
  • Post Surgical Care
  • Rehabilitation
  • Long Term Condition Management
  • Carer Introductory Service

Free Phone: 0508 466322
Phone: (0)9 916 0200

Healthcare NZ

As New Zealand’s largest provider of community-based health and disability support, we are committed to enabling each person to enjoy greater well-being and quality of life, regardless of their age or of any injury, illness or disability they may have.

  • community nursing services
  • injury-related support
  • disability support services
  • health and disability training
  • home and aged-care support
  • long-term condition support
  • specialist disability support
  • medically fragile children care
  • mental health & addiction services
  • personal medical alarms.
Phone: 04 802 0950 (wellington)
Phone:  0800 227 348

Healthcare-NZ Tauranga- Community Services

Home help services support people where disability, health issues or rehabilitation from an accident make it difficult for clients to maintain their personal hygiene, or organise or control their household. The services are delivered in the client’s home to enable them to continue living in their community.
Home support services include household management, personal care, and advanced personal care services. In addition they offer overnight care which provides an in-home personal care service overnight.

Household management includes:
  • Household laundry and ironing
  • Vacuuming and dusting
  • Cleaning bathrooms and toilets
  • Bed changing and making
  • Preparing and assisting with meals
  • Minor maintenance (eg. changing light bulbs)
  • Other essential household tasks. 

Personal Care and Advanced Personal Care includes:
  • Bathing/showering
  • Assistance with dressing/undressing
  • Toileting
  • Transferring and positioning
  • Application of TED stockings
  • Personal grooming
  • Providing medication reminder
  • Assistance with mobility
  • Passive exercises/maintenance stretches.

Some of HealthCare NZ's clients require more advanced personal care services in order to remain independent in their own home. 

Advanced personal care services are delivered by specialised support workers who are trained, assessed and supervised by Registered Nurses. As well as the personal care services above, advanced personal care includes:
  • Supervision of medication
  • Bowel care
  • Tube/peg feeding
  • Oxygen administration
  • Catheter care
  • Assistance with incontinence care
  • Blood glucose monitoring.

Overnight care offers support with personal care overnight. A Support Worker will sleep over in a person’s home to provide support as required.

In addition to providing support during the night, overnight care support workers can also help with:
  • Preparing supper
  • Preparing for bed
  • Toileting
  • Showering
  • Dressing in the morning
  • Breakfast preparation
  • Making the bed.

Home based support for household management, personal care, advanced personal care and overnight care is assessed through a Needs Assessment Service Coordination Agency (NASC). You can ask your NASC to refer you to HealthCare NZ to provide your support.

You can also access these services through your ACC Case Manager or your local GP.

If you are not eligible for funding for these services, they also provide a range of services to clients paying privately: 
  • Companionship
  • Assistance with morning wake-up/evening tuck-in
  • Household management
  • Personal care
  • Shopping and library visits etc.

Free Phone: 0800 WEBHEALTH - 0800 932 432
Phone(07) 839 2828

McIsaac Healthcare

McIsaac Healthcare provides specialised home based support for people with a spinal injury, traumatic brain injury and complex care needs.

24 Hour Care
Our model of care revolves around our clients. We know they want reliable, well trained staff members who remain with them for the long term. In addition, they want us to support them with appropriate supervision, training and management of support workers in their homes.

Unlike many care providers, our business is set up to manage on a 24 hour, 365 day per year basis. This forms the heart of our service. In each of our regions, we employ a locally based service managers, who in turn works with a small number of clients and their support teams to provide a personalised yet professional support service. Our service managers are available around the clock to support our clients and their support workers. Our support includes:

Typical Service Provisions
  • Home Help
  • meal preparation - including assistance with shopping, cooking, cleaning of dishes and kitchen cleaning
  • laundry - including washing, drying and ironing
  • cleaning - including vacuuming, dusting, cleaning bathroom and toilet, rubbish and bed making
  • minor repairs to clothing and linen and other essential household tasks.

Personal Attendant Care
  • giving support to our clients to protect them from further injury
  • coaching in activities of everyday living, in conveying and receiving information, and in interacting with other people
  • developing personal skills such as planning, personal orientation, task completion and communication
  • assistance with eating and drinking, observing and/or monitoring intake, assistance with adherence to special diets
  • assistance with personal grooming activities, hair maintenance, and teeth cleaning
  • assistance with undressing and dressing, transferring into and out of the shower, washing and drying, hair washing and observing and monitoring the condition of skin and scalp
  • physically assisting our clients' mobility, both inside the house and in the community, including correct positioning in wheelchairs and vehicles so that our clients can participate equally in the community.

Advanced Attendant Care
Most of our clients require more advanced care to enable them to remain independent, so it is usual that all of our staff are trained to deliver advanced care. While training begins as a generic programme, every caregiver is given hands-on training with their clients which includes:

  • bowel and bladder management
  • positioning
  • skin integrity
  • catheter care
  • supervision of medication
  • blood glucose monitoring

Overnight Care
We support our clients, where necessary, with overnight care. This usually involves preparing our clients for bed, and sleeping at our client's home in order to provide intermittent care throughout the night. In some circumstances, our staff members work through the night providing basic attendant care.

Free phone: 0800 621 222
Phone: 09 414 4530

Miranda Smith Homecare

Miranda Smith Homecare’s clients are able to remain at home safely and comfortably, while giving family members peace of mind knowing that their loved one is receiving the best care possible.

Providing care in a person's home means it can be tailored specifically to their needs, lifestyle and preferences, rather than offering a blanket approach. Our service begins with a comprehensive assessment of each client’s lifestyle, medical conditions and the support required to enable them to continue living independently at home. Following assessment, an experienced case manager will - in conjunction with our clients - develop a care and wellness plan individually tailored and responsive to specifically identified needs, problems and goals.

Whether you are looking for an in-home carer to assist with daily living activities for an aging parent, companionship for seniors or hospice care, we can help. We can be there from two hours a day to 24 hour around the clock care.

Registered nurses are also available for specialised nursing care needs.

  • Home Visit and Assessment
  • Companionship
  • Home Help
  • Personal Care Services
  • Hospital Discharge
  • Convalescence Care
  • Respite Care
  • Sleepover & 24 hour Care
  • Palliative Care
  • Dementia Care
  • Live In Care
  • Our Services
Phone:0800 600 062

New Zealand Home Health Association

Home health care includes a range of services available for people who need support to live at home. Services include personal care, household management, nursing treatment, and complex care for people with serious needs.

Community-based agencies and companies employ support workers, caregivers and health care professionals to provide these services.

Phone: 04 472 3196
Chief Executive Officer:  Julie Haggie
Phone: 04 472 3196

Radius Care

Radius Care is a specialist health and aged care provider for elderly and disabled New Zealanders. We are a New Zealand owned and operated company that is committed to providing quality rest home and private hospital care for people who require help in their daily lives.

All our health care assistants and nursing staff are highly qualified and committed to providing the very best in nursing care. Regular in-house training and on-going skills development ensures our staff are up with modern health care practices.

A nationwide network of modern residential aged care facilities

Radius Care has 20 facilities around New Zealand, employing over 1200 staff and providing professional aged care for more than 1400 residents. We offer:
  • Residential care
  • Hospital care
  • Dementia care
  • Respite care
  • Palliative care

Phone- 0800 737 2273
Email -

Royal District Nursing Services

Personal care 
Our skilled community carers are here to help you restore or maximise your independence by assisting and encouraging you to dress and bathe yourself and take care of your appearance.

Of course if you can’t do something for yourself we can assist you. We’re here to help you every step of the way with:

  • showering / bathing
  • dressing / undressing
  • getting into bed or out of bed
  • toileting
  • meal preparation
  • using safety equipment such as a hoist lift

Registered nurse at home
  • Assessment for home based support services
  • General wellness checks
  • Blood pressure checks
  • Blood sugar checks
  • Wound care
  • Care management assessments for home based support services

Occupational therapist at home

  • Home assessments
  • Assessment for home based support services

Community carer / support worker at home

Restorative care - assistance with exercise programs: sit/stand, walking, swimming programs and more
Personal care - showering, toileting, medication prompting, meal preparation
Domestic assistance - vacumming, bed making, bathroom cleaning, shopping.

Phone: 0800 736 769 (0800 RDNS NZ)

Salvation Army Homecare

Our services include, but are not limited to:

  • Personal Care Assistance - For example: bathing/showering, dressing, toileting, mobility assistance, meal preparation, passive exercise/walking
  • Household Management Assistance - For example: household hygiene (vacuuming and dusting), bed-making, laundry and ironing, shopping assistance, other essential household tasks
  • Sleepovers
  • Respite Care
  • Volunteer Visiting Service
  • Pastoral Support
  • Palliative care
  • Medication oversight (Waikato region)
  • Special cares
We offer a prompt quality service with well-trained coordinators who are patient and understanding of your needs. 

Our trained and empathetic support workers will respect your dignity. They are professional, reliable, trustworthy and caring, working with you to maintain your independence.

Phone - 0800 222 040
Email -

Shirley's Home care Ltd

Available in Napier, Hastings and Kapiti Coast.

Personal Care - 
  • Companionship, conversation, a short walk around the neighbourhood, maybe a game of scrabble/cards or sorting out the old family photographs – we will find someone you are happy to spend time with
  • Personal Hygiene - assistance with showering/ bathing and getting dressed
  • Convalescent care – after an illness or operation, we can look after you in your home
  • Night security checks – for your peace of mind, we will ensure you feel safe and secure at night
  • Sleep overs – if you feel you may need assistance during the night, we will be there for you
  • 24 hour care – continuity of care and companionship every minute of the day
Household Services
  • Housework - dusting, polishing, vacuuming, washing floors, changing bed linen, cleaning bathrooms and kitchens including ovens and fridges
  • Laundry – washing and ironing
  • Meal preparation – let us know your favourite meals and we can cook a week’s supply to put in your freezer. We can cater to your likes & dislikes and any special dietary requirements.
  • Holiday home care - when you are away we can take care of your home and prepare it for your return.
  • Shopping – give us your list and we will do the shopping for you, and pack it away too.
  • Wardrobe sorting – we can help move, sort & pack away your clothing with the change of the seasons.
For your peace of mind and security, our staff are police checked and thoroughly trained to follow Shirley’s philosophy of caring.

Phone - 06 835 0767 (Napier) or 04 293 3166 (Kapiti)
Email -

Taikura Trust

Total care health services

Total Care Health is an innovative organisation providing “total care” health services for people of all ages in the community. We recognize the cultural differences within our community and ensure that our clients are treated with dignity and respect at all times.
The company has grown rapidly since its beginning and continues to increase the number of services provided to people requiring support to manage health, injury, disability, age related and life style challenges.

  • Contracted services
  • Return to Independence (ACC)
  • Maximise Independence  (ACC)
  • Primary Options Acute Care (POAC)
  • Private Services
  • Home help
  • Personal care
  • Companion care
  • Sleepovers
  • Convalescent care
  • Post-surgical care
  • Mother and baby care

Phone (09) 630 1630
Free phone 0800 426 877