If you have a Traumatic Brain Injury, you will need to lodge a "claim for cover". This must be completed by a GP, Specialist or other medical person on your behalf. The claim will detail how you got your injury, the date and place of your injury and the adverse affects that the injury has had on you - i.e. physical injuries, mental injuries, etc.

ACC will then process this claim, and issue you with an approval or decline letter. 

You may be asked by ACC to see another Specialist, to confirm the injuries you are claiming for. ACC will provide you with a list of Specialists to choose from, or if you know of a recommended Specialist in the same discipline, you can ask ACC whether they will let you see that person instead.

ACC will also send you an ACC167 Authority for the Collection and Disclosure of Information form (attached below). You can opt to sign this form, or you can edit it, or offer your own version - as long as it fair to both ACC and to you - and allows both parties to carry out their respective roles and responsibilities. 

Note: By lodging a claim with ACC, ACC automatically assumes certain rights. If it meets the criteria of 'managing your claim', ACC can  collect and disclose information from, or to whom, they wish without asking your specific consent. Any reports, or assessments, paid for by ACC during your rehabilitation are treated as being 'owned by' ACC. Therefore it is very important that Claimants are aware that any sensitive information they disclose may be passed on - so it is better to err on the side of caution and only disclose those facts that are necessary to the assessment or examination. 

If you have additional cover through a health insurance policy, also see pages on Disease/Disorders claims.